Return to Coronavirus: Guidance and information
Remember, we'll never message you and ask you to share a one-time passcode. If you see anything on your account that you don't recognise, get in touch.
Keep your PIN safe. Never give it to anyone else, even if they say they're calling from Capital One. We'll only ask you directly for your PIN when you use your online account or app for the first time, or when you reset your password. And please be extra careful with any emails or texts you receive.