Help us check your identity
We need you to send us a document from the list below to help us check your identity. We can't continue to process your application until we receive it.
Post one of these documents
- Photocopy of current UK passport photo page
- Photocopy of current UK DVLA photocard driving licence
- Original old style paper driving licence
- National Insurance document from a government department. We cannot accept a national insurance card.
- A letter or documentation from HMRC, including child benefit, tax credit, NI contributions, tax calculation, self assessment, PAYE coding letter. We cannot accept your P60 or P45.
- Local Council tenancy agreement
- Letter of notification from a Central Government Benefits Agency or Pension Service
- Student Grant or Loan letter from your Local Education Authority or Student Loans Company
- Evidence of entitlement to housing or council tax benefits
Important information about your document
Your document must be original, except your UK passport or UK photocard driving licence. We accept copies of these two documents only.
Before you post your document please check that:
- Your document shows your first and surnames, and either your address or date of birth as entered on your application.
- You have included your application reference number or a print out of the email we sent you.
Post your document
Please send your document, along with your reference number, to:
Capital One
PO Box 9776
Nottingham NG2 9JE