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Safety and security centre

Lost or stolen card? Call our emergency helpline 0800 952 5267

Free credit card protection

Additional security when shopping online.

Mastercard® Identity Check™ and Visa Secure

Online shopping

Millions buy online every day, but always remain aware and take steps to avoid putting your debit or credit card details at risk.

Shop online safely

Social media

Your Facebook, Twitter and LinkedIn need to be protected to ensure your online profile isn’t a victim of smugging (short for social media mugging).

Stay safe on social media


What to do if you suspect fraud, if your identity has been stolen or is at risk.

Protect yourself from fraud

Security tip and advice

Your safety and security are our top priority. We’re committed to protecting your personal and financial information.

Find out about credit card security

Identity theft

It’s what it says on the tin, a criminal steals your personal information, and pretends to be you.

Advice about identity theft